The information on this page is generic. Please refer to the Land Surveyors Act and the Discipline Regulation for specific complaint and discipline provisions.
A person may make a complaint to the Registrar about the conduct of a practitioner and the complaint shall be dealt with in accordance with the Land Surveyors Act.
A complaint may be made against a practitioner for unprofessional conduct or unskilled practice.
While a complaint may be made verbally, it is better that a complaint be made in writing so there is less chance of misunderstanding or confusion. Email is satisfactory.
A complaint should specify who the complaint is against. Is it against the Alberta Land Surveyor or the surveyor’s corporation or both?
The Alberta Land Surveyors’ Association does not have the authority to deal with a complaint if the practitioner’s registration was cancelled more than one year ago.
Any conduct of a practitioner that, in the opinion of the Discipline Committee,
  • is detrimental to the best interests of the public,
  • contravenes a code of ethics of the profession as established under the regulations,
  • harms or tends to harm the standing of the profession of surveying generally,
  • displays a lack of knowledge of or lack of skill or judgment in the practice of surveying, or
  • displays a lack of knowledge of or lack of skill or judgment in the carrying out of any duty or obligation undertaken in the practice of surveying,
whether or not that conduct is disgraceful or dishonourable, constitutes either unskilled practice of surveying or unprofessional conduct, whichever the Discipline Committee finds.
The professional complaint process is not meant to deal with situations that may be more appropriately dealt with in civil court (ie: a claim for financial damages). It is also not meant to deal with situations where a non-land surveyor has measured a distance that is different from that of the Alberta Land Surveyor.
A complaint may be sent to:
Registrar Rosalind Broderick, ALS
Alberta Land Surveyors’ Association
Suite 205
10310 - 102 Avenue NW
Edmonton, Alberta T5J 5A2
When a complaint is received by the Registrar, the complainant will receive confirmation that the complaint has been received. The Registrar may have follow-up questions for the complainant.
The practitioner will also be notified that a complaint has been received. The practitioner will be aware of the identity of the complainant.


10310 – 102nd Avenue NW
Suite 205, Revillon Boardwalk Building
Edmonton, Alberta T5J 5A2
1-800-665-2572 (Toll Free)

The Alberta Land Surveyors' Association (ALSA) is a self-regulating professional association legislated under the Land Surveyors Act. The Association regulates the practice of land surveying for the protection of the public.